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sylvieb2167919
sylvieb2167919
Participant
September 17, 2016
Answered

Erase autorisation

  • September 17, 2016
  • 2 replies
  • 362 views

I can't download a book from National Library. Error message:  E_ACT_NOT_READY.

Yet, I have an ID and a password. I was advised to clear permission, then put it back.

Unfortunately another message informs me: failed to clear approval!

What do I do?

Thanks for any help.

    This topic has been closed for replies.
    Correct answer Nanaky

    Windows:

        Close all applications.

        Choose Start > Run.

        In the Open text box, type regedit and then press Enter. The Registry Editor opens.

        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

        Select the Adept key.

        Choose File > Export.

        In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

        Right-click the Adept key and choose Delete.

        In the Confirm Key Delete dialog, click OK.

        Close the Registry Editor.

        Open Adobe Digital Editions and reauthorize.

    Macintosh:

        quit Adobe Digital Editions.

        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.

    2 replies

    sylvieb2167919
    sylvieb2167919Author
    Participant
    September 19, 2016

    Thank you, thank you, THANK YOU !!!

    I can now read my books borrowed from the digital library ! Yessssssssssssss

    Nanaky
    Nanaky
    Participating Frequently
    September 20, 2016

    You are welcome.

    Nanaky
    NanakyCorrect answer
    Participating Frequently
    September 19, 2016

    Windows:

        Close all applications.

        Choose Start > Run.

        In the Open text box, type regedit and then press Enter. The Registry Editor opens.

        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

        Select the Adept key.

        Choose File > Export.

        In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

        Right-click the Adept key and choose Delete.

        In the Confirm Key Delete dialog, click OK.

        Close the Registry Editor.

        Open Adobe Digital Editions and reauthorize.

    Macintosh:

        quit Adobe Digital Editions.

        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.

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