Skip to main content
Participant
September 11, 2018
Question

eReader terminal authorization problem after password change

  • September 11, 2018
  • 0 replies
  • 141 views

Hello!

I've recently bought my son a PocketBook ereader and, at the moment of authorizing it with our family Adobe ID, I had forgotten it. So I changed my password on the adobe website and troubles began : I can read on this ereader books bought AFTER the password change, but not BEFORE (even if I download them again) : I get the message "E_ADEPT_USER_UNKNOWN.

We've got 3 other ereaders and they accept book bought before or after the password change.

Any idea how to make the mew ereader accept old books? I've bought tons of children novels for my daughter, and I'd prefer not having to buy them again for my son...

Thanks for the help!

Ack

    This topic has been closed for replies.