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Participant
January 16, 2014
Question

error auth_auth_not_ready

  • January 16, 2014
  • 1 reply
  • 280 views

Impossible to autorize a second PC (window) with my id Adobe

that i have entered in my first PC.

i have the error

auth_auth_not_ready

1) i have tried many times

2) i have uninstalled the adobe digital editions on my second PC

3) i have re-installed the adobe digital editions¸

The SAME ERROR  OCCURED

I need that to share the books between those 2 computers

Help me please

This topic has been closed for replies.

1 reply

Inspiring
January 16, 2014

Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

Uninstalling and reinstalling does not help, and indeed installation can even trigger this state.

Unfortunately, it often then gives misleading error messages about what is wrong.

A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.

Another is  "E_AUTH_NOT_READY"


This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).

Restart ADE, and then reauthorize with your (old) Adobe ID.


In extreme cases on the mac, the following extra step has helped some people.  Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0