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shiw3659901
Participant
Oct 12, 2018 3:18 PM UTC
Question

Error authorizing Adobe Digital Editions with Adobe ID

Once you install and launch Adobe Digital Editions, authorize it by entering your Adobe ID and password. This step will allow you to use your eBooks on multiple devices and will ensure that you can regain access to them in the event of data loss.

To manually authorize your Adobe ID, click Help -> Authorize Computer in the toolbar.

Followed all these steps, however, I keep getting error message.

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    6 replies

    idoctorvic
    Participant
    Feb 12, 2019 8:01 AM UTC

    Hello. I want to authorize my computer. The programm is asking for Adobe ID. Where do I find such ID? Thank you.

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    herbertk94254782
    Participant
    Oct 13, 2018 5:30 PM UTC

    Did find the solution to my problem - changed password to letters and numbers only, and no more than required!! Perfect. But I would have expected more from a company like Adobe.....shame!

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    shiw3659901
    Participant
    Oct 14, 2018 2:36 PM UTC

    Did this still doesn't work though. Do Adobe has a customer support number??

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    herbertk94254782
    Participant
    Oct 13, 2018 4:54 PM UTC

    Hi, I've just downloaded and installed Adobe Digital Editions.....I have the same problem! I am not able to authorize with my Adobe ID, says in red " incorrect ID or password blabla.........wtf?! What to do now?? Searched the web without solutions....

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    shiw3659901
    Participant
    Oct 12, 2018 3:30 PM UTC

    Error Message: E_AUTH_BAD_DEVICE_KEY

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    ~graffiti
    Legend
    Oct 12, 2018 3:21 PM UTC

    Moved to Digital Editions

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