Error! Check Activation

Trying to load new and first purchase. Keep receiving message "check activation error. How do I fix?

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Participant

Hi! I have followed these steps (with the latest version of ADE) and get rid of the authorization message.

STEP 1: Selected "library" -> pressed ctlr + shift + D -> chose "erase authorization" and validated this choice.

STEP 2: selected help -> "authorize computer" and wrote my ID etc.

Now it runs how before the mistake happened

Participant

Thank you for your help. Turns out there was an additional problem with my computer.

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