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fanice9261
Participant
February 27, 2015
Question

Error ! Check activation

  • February 27, 2015
  • 4 replies
  • 7247 views

I buy a book and when I download it, I get an URLLink.acsm files. When I want to open it, ADE gives a message "Error ! Check activation"

What does I do ?

This topic has been closed for replies.

4 replies

maggieh79282637
Participant
March 20, 2017

I am trying to erase authorization on ADE so that I can re-authorize my PC.  Can anyone help me with this?  Has anyone else had a similar problem?

Participant
November 19, 2015

It worked for me, thanks!

Participant
June 28, 2015

I was able to delete in regedit screen but wont let me authorize.  same error message

Sameer G
Known Participant
February 27, 2015

Hello!

This means that your new e-book is DRM protected. You probably need to authorize the device you want to view the book on. To do that, you need an Adobe ID. Since you are posting in these forums, you already have Adobe ID.

1. Start Adobe Digital Editions.

2. Press Ctrl+Shift+U.

3. Follow onscreen instructions.

I am assuming you are a Windows user. Is that correct? For a Mac, the keyboard shortcut should be Cmd+Shift+U. You can of course also go to the program menu Help, and then "Authorize Comptuer".

Have you been reading the book on any other device yet? There are different "eBook vendors". If you got your book from Google, then I suggest you use your Google account to authorize your computer via Adobe Digital Editions, and not your Adobe ID.

fanice9261
Participant
March 1, 2015

Thank you for your answer. My computer was already authorized to read the book. I've already download ohters ebooks before and didn't have any problem. The only difference is the Adobe Digital Edition's version. Before, I have ADE v2.? (Sorry, I don't remember) and now I have the 4.03 version.

So I can't download the ebook :-(