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rafaelp95669126
Participant
March 30, 2015
Question

"Error! Check activation'

  • March 30, 2015
  • 1 reply
  • 630 views

I´m trying to open my e-book into ADE (4.0). My computer S.O is windows 7. I don´t know how to figure this out. Please help me!

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    1 reply

    S
    Adobe Employee
    shreya
    Adobe Employee
    March 30, 2015

    For this problem, you need to deauthorize and authorize ADE again.

    Launch ADE

    Help -> Erase authorization.

    ADE will be deauhorized.

    Now again AUTHORIZE ADE

    Help-> authorize computer.

    Error will be fixed !!

    R
    rafaelp95669126Author
    Participant
    March 30, 2015

    Thanks for you help! But i´ve already tried this solution but it didin´t work. When i try to deauthorize, the ADE shows the following message: "Unable to remove the authorization. Please try again later." I tried it yesterday and right now, but it didin´t work. What to do next?

      R
      rafaelp95669126Author
      Participant
      March 30, 2015

      Hello everybody! I fixed the issued with a workaround:

      1 - Uninstall 4.0 ADE version;

      2- Install the 3.0 ADE version;

      3 - Deactivate the device successfully;

      4 - Install 4.0 ADE again;

      5 - Reauthorize the device and it´s done.

      It worked for me!

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