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katiet85205651
Participant
June 1, 2015
Question

"Error! Check activation."

  • June 1, 2015
  • 1 reply
  • 421 views

When I try to download something it won't let me and says "Error! Check activation." What do I do? I need to download documents for a summer course.

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    1 reply

    Adobe Employee
    June 2, 2015

    For this problem, you need to deauthorize and authorize ADE again.

    Mac:

    1. Go-> Go to folder.

    Go to folder dialog will appear.

    2. Type   ~/Library/Application Support/Adobe/Digital Editions

    drag the activation.dat file to the trash.

    ADE will be deauthorized now.

    Now Authorize ADE again [Help -> Authorize Computer].

    Windows:

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key:

    HKEY_CURRENT_USER\Software\Adobe\Adept

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Your authorization will be deleted.

    ADE will be deauthorized now.

    Now Authorize ADE again. [Help -> Authorize Computer].

    PamF2012
    Participant
    June 2, 2015

    Thank you for this advice.   It has worked.