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June 23, 2016
Answered

"Error! Check Activation"

  • June 23, 2016
  • 4 replies
  • 1464 views

Version 4.5.1.139278

When I attempted to access a book I had just downloaded, I got this error. The boards claim that the cause of this error has been fixed. Apparently it hasn't. What do I need to do so that  can access my books?

    This topic has been closed for replies.
    Correct answer Nanaky

    Windows:

        Close all applications.

        Choose Start > Run.

        In the Open text box, type regedit and then press Enter. The Registry Editor opens.

        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

        Select the Adept key.

        Choose File > Export.

        In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

        Right-click the Adept key and choose Delete.

        In the Confirm Key Delete dialog, click OK.

        Close the Registry Editor.

        Open Adobe Digital Editions and reauthorize.

    Macintosh:

        quit Adobe Digital Editions.

        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.

    4 replies

    New Participant
    March 22, 2017

    Hello, I have this problem since a long time, but I have to solve it really quickly to read my books just now. I did the manipulation you suggested, but the result is that, in the mean time when I open again my adobe digital , the key is coming back to the Registey library, so it's not possible to re authorize. ANd if I ask to stop authorization, the window says it's not possible.

    Participating Frequently
    March 17, 2017

    I don't see anything called Adept key. I have Adept Activation or Device.

    Nanaky
    Participating Frequently
    March 17, 2017

    But you found the folder in the registry HKEY_CURRENT_USER > Software > Adobe?

    Participating Frequently
    March 17, 2017

    Yes I did.

    New Participant
    June 24, 2016

    Today I had the same problem. My windows clock was false!!! One hour behind the real time.

    Nanaky
    NanakyCorrect answer
    Participating Frequently
    June 24, 2016

    Windows:

        Close all applications.

        Choose Start > Run.

        In the Open text box, type regedit and then press Enter. The Registry Editor opens.

        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

        Select the Adept key.

        Choose File > Export.

        In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

        Right-click the Adept key and choose Delete.

        In the Confirm Key Delete dialog, click OK.

        Close the Registry Editor.

        Open Adobe Digital Editions and reauthorize.

    Macintosh:

        quit Adobe Digital Editions.

        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.