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December 7, 2016
Question

Error:Check Activation

  • December 7, 2016
  • 2 replies
  • 392 views

Trying to download a book from the library and Error:Check Activiation keeps popping up?

    This topic has been closed for replies.

    2 replies

    pv82791565
    Participant
    December 26, 2016

    Removing the key through regedit works, although it was on a different location on my windows 10 computer.

    I searched for the key that I found in ADE, in

    HKEY_USERS\S-1-5-{very long code} ...\SOFTWARE\Adobe\Adept\Activation

    There I could succesfully delete the key and after that I could reinstall it.

    Nanaky
    Participating Frequently
    December 7, 2016

    Windows:

        Close all applications.

        Choose Start > Run.

        In the Open text box, type regedit and then press Enter. The Registry Editor opens.

        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

        Select the Adept key.

        Choose File > Export.

        In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

        Right-click the Adept key and choose Delete.

        In the Confirm Key Delete dialog, click OK.

        Close the Registry Editor.

        Open Adobe Digital Editions and reauthorize.

    Macintosh:

        quit Adobe Digital Editions.

        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.

    Seve Jr.
    Participant
    December 10, 2016

    Dear Nanaky,

    Thanks for your prompt reply, but I'm going to apologize as I am not a computer master so I need some clarification on your response.

    First, I have Windows 7.  When I click in the 'Start' box and type 'run', it does not give me a choice of 'regedit'.  Do I just type that in?

    Now assuming I get to the line in your instructions where you state 'In the Export Registry file....', you state 'select Selected Branch under export Range. enter a name and location for the backup registry key and click Save'.  I have no idea what 'name and location' I'm supposed to type for the 'backup registry key'?  what should I type for this?

    Next, you state 'right click the Adept key'.  Will this 'key' be apparent?

    How do you 'close the Registry Editor'?  Will there be a 'x' in the upper right hand corner?

    Sorry I'm so 'ignorant.

    Nanaky
    Participating Frequently
    December 14, 2016

    In the Open text box under start type regedit and then press Enter. Then open the registry.