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ginwonder
Participant
March 26, 2017
Question

"Error! Check Activation"

  • March 26, 2017
  • 2 replies
  • 228 views

Hello:

I keep getting this error message "Error! Check Activation" and cannot download any books from the public library anymore.

Can anyone help?

thanks!

Gin

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    2 replies

    Nanaky
    Participating Frequently
    March 28, 2017

    Windows:

        Close all applications.

        Choose Start > Run.

        In the Open text box, type regedit and then press Enter. The Registry Editor opens.

        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

        Select the Adept key.

        Choose File > Export.

        In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

        Right-click the Adept key and choose Delete.

        In the Confirm Key Delete dialog, click OK.

        Close the Registry Editor.

        Open Adobe Digital Editions and reauthorize.

    Macintosh:

        quit Adobe Digital Editions.

        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.

    helenb61420764
    Participant
    March 28, 2017

    I did that and I am no longer getting the activation error. However, I am

    now getting the following error:

    I have checked the time and date settings on my computer and they are fine.

    I even changed them, rebooted and changed them back. However, I am still

    getting this error.