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fcol
fcol
Participant
April 11, 2017
Question

Error! Check activation

  • April 11, 2017
  • 1 reply
  • 338 views

I am trying to borrow an ebook from the library. When I download the book Digital editions gives me the message "Error! Check activation". I checked - It was correct. I tried to erase authorization but got the message "Unable to erase authorization Please try after some time" I tried many times. Then I unistalled and reinstalled Digital Editions. I am getting exactly the same problems and error messages. Please help. I am very frustrated.

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    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    April 11, 2017
    Close all applications.
    Press WINDOWS + R.
    In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
    Remove the Adept Folder.
    In the Confirm Key Delete dialog, click OK.
    Close the Registry Editor.
    Open Adobe Digital Editions and reauthorize..

    Macintosh:

    quit Adobe Digital Editions.
    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
    Open Adobe Digital Editions and reauthorize.
    D
    Dyze
    Participant
    April 11, 2017

    This worked for me. Thanks!

    Nanaky
    Nanaky
    Participating Frequently
    April 12, 2017

    You are welcome.

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