"Error check activation" is the message I get when pulling a book from the library. My computer is authorized (per the ADE screen) I have tried un-authorrzing and re-authorizing but nothing works. Please help

Forum|Forum|11 years ago
February 18, 2015
2 replies
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grammabee6

Participant

I am having the same problem, and my computer is authorized through my Adobe ID and I cannot open any books. I tried downloading a book from the university library, using my ID, the book is in ACSM format, and I cannot open the book because it keeps telling me

"error check activation" I am including screen shots to show my computer is authorized.

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A

Anonymous

What finally worked for me was the following : Open up your ADE and hit CTRL + Shift +D. It will ask if you want to unauthorize. Do that and follow the instructions for a new authorization. I used my old e-mail and password. Works great. Hope this helps.