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April 26, 2016
Question

ERROR CODE: E_ACT_NOT_READY

  • April 26, 2016
  • 1 reply
  • 911 views

I AM ON WINDOWS 10, I HAVE TRIED DELETING AND REINSTALLING "ADOBE DIGITAL EDITIONS 4.5" AND STILL GET SAME ERROR THAT LOCKS UP ENTIRE COMPUTER AND REQUIRE TASK MANAGER TO GET OUT OF.  HELP

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    1 reply

    Dale_Sr
    Participant
    April 26, 2016

    I get the same error message on an iMac. My Digital Editions is 2.0 and I have not opened it for several months.

    Nanaky
    Participating Frequently
    April 27, 2016

    Windows:

        Close all applications.

        Choose Start > Run.

        In the Open text box, type regedit and then press Enter. The Registry Editor opens.

        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

        Select the Adept key.

        Choose File > Export.

        In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

        Right-click the Adept key and choose Delete.

        In the Confirm Key Delete dialog, click OK.

        Close the Registry Editor.

        Open Adobe Digital Editions and reauthorize.

    Macintosh:

        quit Adobe Digital Editions.

        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.

    April 27, 2016

    hi, where do i find the "name and location of the backup registry key"?

    Thanks