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tonka2
tonka2
Participant
December 1, 2016
Question

Error Code: E_STREAM_ERROR

  • December 1, 2016
  • 8 replies
  • 16116 views

I am using Adobe Digital Edition 2.01 on Windows XP.  I download books from my local library to my Kobo EReader.  I have been doing this for more than 2 years now, and no problems until today.  Now I am getting the following message: Unable to download Error getting License License Server Communication Problem E_STREAM_ERROR    Has anyone else had this problem....anyone with a solution???

    This topic has been closed for replies.

    8 replies

    T
    Tian Cao
    Participant
    June 9, 2023

    Is there have any solutions to solve this problem？ I tried to reinstall but it didn't work……

    J
    Jonathan23261528vpq9
    Participant
    July 2, 2024

    Lately my reliable solution has been to 'return' any previous active library book loan via ADE so that there are no active loans within the app, and then it works.

    B
    Breno30153365euem
    Participant
    May 30, 2023

    I am having the same problem. 

    The solutions here presented, didn't work for me.

    Any help?

     

    J
    Jonathan23261528vpq9
    Participant
    July 2, 2024

    Lately my surefire solution has been to 'return' any previous active library book loan via ADE so that there are no active loans within the app, and then it works. 

    J
    Jonathan23261528vpq9
    Participant
    February 21, 2022

    I have been experiencing this intermittently too and may have* just found a fix. On Windows 8.1 on my 'internet properties' settings window, I chose the 'connections' tab, then the 'LAN settings' button, then under 'automatic configuration' I unticked 'automatically detect settings', then clicked OK and OK. A book which previously wouldn't download in any format, now downloads straight away.

     

    Under another version of Windows this settings menu may come under the heading of 'configure proxy server' or the like.

     

     

     

    *because it's been an intermittent problem, sometimes appearing to respond to reinstallations/reauthorisations, sometimes not, the fix may in fact turn out not to be, but I'm posting this here because of how troubling the problem was and in case I forget to post about it at all.

      M
      MordechaiP
      Participating Frequently
      September 9, 2022

      That didn't help me either.

        R
        rlg2016
        Participant
        December 3, 2016

        Thanks cindyt54 - I had downloaded a library ebook without a problem a few days ago. I then went to download the sequel and the "Error getting License. License Server Communication Problem: E_STREAM_ERROR:" message appeared. I tried with another book and the same thing happened. A troubleshooting hint was to deauthorise and reauthorise ADE, which I did, but to no avail. I have now uninstalled and reinstalled ADE and both books have downloaded successfully! (UK)

        M
        MordechaiP
        Participating Frequently
        September 9, 2022

        That didn't help me.

          M
          maxine2012
          Participant
          December 3, 2016

          I'm in the UK and the same thing has happened to me.  Again. About a year ago the same thing happened and if I remember rightly someone uninstalled Digital Editions for me and then re-installed it. 

          M
          MordechaiP
          Participating Frequently
          September 9, 2022

          Tried that too. Didn't help.

          offbeatleaf
          offbeatleaf
          Participant
          December 2, 2016

          I followed cindyt54's advice (deleted acsm files, deleted cookies, deleted and reinstalled Digital Edition software)...and it worked.  Thanks!

          MmeRose
          MmeRose
          Participant
          December 3, 2016

          I followed cindyt54's advice and now ADE will not open. It freezes on the "Loading..." screen. I tried all 3 versions I could find to download (2.01, 3.0, 4.5.2). I've posted a question on another thread, too.

          MmeRose
          MmeRose
          Participant
          December 2, 2016

          I had this problem also. I'm going to try cindyt54's method. I'm in Seattle WA, so this is a 2 country error so far.

            A
            Anonymous
            December 1, 2016

            I am having the same problem.  When I went to download my library books, EPUB, it would say run, now it says save and I get the same answer E_STREAM_ERROR. Could it be the library?  I would also like a solution,  I am in Toronto and use that library.  Are you also in Toronto?

            S
            sueb55625482
            Participant
            December 2, 2016

            Having the same problem and getting the same error message.  None of the three EPUB library books I just tried to

            download works.   I'm in Port Perry not that far from Toronto.  From what I read on another site (can't remember

            which one - I've been searching for an answer to this for the past hour plus), it appears to be a problem with

            the EPUB server(s).   I did download and transfer a couple books to my Kobo on Monday and everything worked fine.

            Wonder if it is just a region in Ontario or larger?  Also wondering what is a fix for it.

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