Participant

Question

Error Dialog: User not activated

Forum|Forum|10 years ago
February 17, 2016
2 replies
1213 views

I recently received a Nook Simple Touch from a friend (it was erased and de-registered).

I registered the device successfully.

I downloaded ADE in order to download ebooks from my library (and was able to authenticate my Adobe registration).

I downloaded the books from my library, was able to open them on the program, transferred them onto my Nook, and then when I tried to open them on the Nook I got the message "Error Dialog: User not activated".

After looking at the forums I uninstalled and reinstalled ADE - TWICE.

I've also completely erased the Nook TWICE.

Neither of these have helped.

I took my Nook to my local library, where they couldn't figure this out.

Also brought it to my local Barnes & Noble and they also couldn't figure it out.

Is there a solution here other than resetting until this works?

This topic has been closed for replies.

J

joannf3208

Participant

Barnes & Noble told me that Nook Simple Touch is not compatible with

Adobe Digital Editions 4.5. I uninstalled that version and installed ADE 2.0 (as recommended by B&N) and it worked.

laurel_fritzsch

Participant

I have downloaded every version of Adobe Digital Editions (ADE) in an attempt to resolve this issue with no success. The most recent Error message I received from version 2.0 and 3.0 is "Error! Check Activation." I authorized ADE with the same user ID as my Nook.

My Nook is virtually useless without being able to download and transfer ePub files to my nook.

A

alexonNook

Participating Frequently

Laurel

See my earlier post - "AlexonNook"

I am using version 3.0 of ADE and get that same error message.

However, by loading the ePub file first into the free 'Calibre' book app before moving to my Nook, I can then load ePub files and use them normally.

Calibre has the advantage of being able to change ebook files into various formats.

A

alexonNook

Participating Frequently

Sep 2016 - I have only recently bought a Nook (Simple Touch Glowlight 4GB) and have had the error, 'User not activated', with 3 of the eBooks I have bought from online retailers. (I live in the UK and we are not allowed to buy directly from Barnes and Noble !!)

I have been receiving an '.acsm' file then downloading the EPUB file using Adobe Digital Editions. At this point I can read the book on screen on my iMac but when I sideload it on to my Nook, the Nook does not allow me to read it - 'User not activated'.

I have then used an independent, free, eBook program called, 'Calibre', to load the first, downloaded EPUB file into Calibre's own 'library'. At this point I go to the Calibre Library folder on the Mac and copy that version directly on to the Nook.

I don't understand what the difference is or why it works - I did wonder if Calibre stripped out the copyright (DRM) stuff from the eBook but I don't believe it can do that.

I hope this helps.

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