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A
Anonymous
March 13, 2015
Question

"Error Dialog User Not Authorized" on Nook Simple Touch e-reader

  • March 13, 2015
  • 2 replies
  • 377 views

Nook updated the software on my Simple Touch e-reader.  After the update, ADE required I reverify, and I did.  However, now when I try and open a book on my Nook, I receive the following message:  "Error Dianog User Not Activated."  I've tried reloading my books onto the Nook, but that does not resolve the problem.

Any help with this issue would be appreciated.

    This topic has been closed for replies.

    2 replies

    D
    dk0971
    Participant
    September 8, 2017

    In case you're still having this issue. I followed these steps (https://help.overdrive.com/customer/en/portal/articles/1481102-what-to-do-if-your-ereader-is-not-detected-by-adobe-digital-editions) and can read library books on my Nook Simple Touch now. I'm using ADE 2.0 (http://www.adobe.com/support/digitaleditions/downloads.html)

    justinp80574175
    justinp80574175
    Participant
    March 4, 2016

    Same here, no luck so far.

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