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M
mjbarker70
Participant
January 11, 2014
Question

ERROR Dialogue "User not activated"

  • January 11, 2014
  • 1 reply
  • 426 views

In trying to open an e-book borrowed from the library I keep getting the ERROR MESSAGE "User not activated".  I can open and read this book on my PC via Adobe Digital Editions.  New Nook owner - any help?

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1 reply

S
sjpt
Inspiring
January 11, 2014

You need to authorize the Nook with the same Adobe ID as your copy of ADE.

If the Nook is a tablet, this will be somewhere in the ereader app you are using on the Nook.

If it is a dedicated ereader, plug it into the computer by USB, run ADE and try menu/Help/Authorize Device.

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