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lucagadler
lucagadler
Participant
August 17, 2017
Question

Error E_ADEPT_DOCUMENT_TYPE_UNKNOWN: I can't download the ePub of a book that I bought on google play

  • August 17, 2017
  • 1 reply
  • 687 views

I've bought an ebook with DRM protection on google play. I can read it online without problem. I can download the pdf version, I can open it with Adobe Digital Edition without problem.

I can download the .acsm file of the ePub version, but when I try to open it with ADE there is an error message: impossible to download, it says that is a communication problem with the license server, and the error code is E_ADEPT_DOCUMENT_TYPE_UNKNOWN:

I really want to read that book on my e-reader, what should I do?

Thanks

    This topic has been closed for replies.

    1 reply

    M
    Mayank_Meh
    Participating Frequently
    August 18, 2017

    Hi,

    Can you please confirm the ADE and OS version you are using?

    Can you please try to re-authorize ADE and try again? If you still get the issue please try to download .acsm file again and check.

    Regards,

    Mayank

    lucagadler
    lucagadlerAuthor
    Participant
    August 18, 2017

    Windows 10, ADE 4.5.6
    I've tried to re-authorize and re-download and nothing has changed.

    Google book-support has aswered me that Adobe does not support the embedded font encryption format (in italian: formato di crittografia dei caratteri incorporati) used for that book.
    There is any chance to finde a way to solve this incompatibility? The ISBN code is 9788830441019

    Thanks

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