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isabellz52432505
Participant
January 16, 2015
Question

Error E_IO_CANNOT_OPEN

  • January 16, 2015
  • 3 replies
  • 10898 views

Hi there,

i downloaded an ebook and want to add it to my adobe digital edition library to transfer it to my ebook reader. But when i try to add it, this message comes up:

"Fehler beim Abrufen der Lizenz; Lizenzserver-Kommunikationsfehler: E_IO_CANNOT_OPEN"  (i guess in english it's "licence-server communicationerror" or something like that xD)

I already deinstalled and installed the adobe digital edition anew but the error message is still there. Hope you can help me

3 replies

Participant
May 27, 2021

I ran into the same issue, but a different cause.  The system I looked at had a remapped Documents folder pointing to a network location that was no longer available.  Changing the default Windows Documents folder to an accessible location on the hard drive resolved the error.

camping101
Participant
March 13, 2017

Just get a refund from google books.

arwolff
Participant
April 9, 2015

I got the same error.  Check your ebook reader.  I bet you are at capacity.  Remove/archive some books to make room and you should be good to go.

thomash91905405
Participant
May 7, 2015

I've got the same problems. It's decidetly not the capacity, my ebook reader ist empty and the error occurs when downloading onto the computer...

Adobe Employee
May 8, 2015

Please try re-downloading the book.

Thanks