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February 15, 2015
Question

Error getting License

  • February 15, 2015
  • 1 reply
  • 248 views

I installed OSX Yosemite and Adobe Digital Edition 4.0.

Since then I cannot import new books (from Kobo) and I cannot see anymore the books, which I bought earlier.

The error message is:

Error getting License. License Server Communication Problem:

E_ACT_NOT_READY

I tried to solve the problem by de- and reauthorization.

However, this was impossible. The program did not recognize my password. A new password did not help.

    This topic has been closed for replies.

    1 reply

    Participant
    February 15, 2015

    Had a chat about this with the Adobe people. They had me reauthorize

    and trash the file activation.dat.  be sur you authorize with the right vendor id. I thought i had to use Overdrive's but found that i had to do it with Adobe's.

    February 15, 2015

    Thank you for the quick response.

    Where is this file? I found similar files by opening the ADE package, but none of them with the name activation.dat.

    Participant
    February 16, 2015

    It was in

    /Users/Doug/Library/Application Support/Adobe/Digital Editions

    I had to use Terminal to remove it since Spotlight couldn't find it.

    that is on the command line in Terminal type:

    rm /Users/Doug/Library/Application Support/Adobe/Digital

    Editions/activation.dat

    Substitute your login for Doug in the above path.

    On Sun, Feb 15, 2015 at 11:09 AM, elisabethh97750519 <