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Participant
August 31, 2015
Question

Error getting license. License server communication problem: E_ADEPT_DOCUMENT_TOO_SHORT

  • August 31, 2015
  • 1 reply
  • 642 views

I can't load my bought ebook (EPUB/PDF) from Google Play on my PocketBook 614 Basic 2 using ADE. I tried versions 1.7, 2.0 and 3.0 . When I try to open it in ADE, I get this error: "Error getting license. License server communication problém: E_ADEPT_DOCUMENT_TOO_SHORT". I searched Adobe and Google forums and tried Authorization and De-Authorization 1000 times, installation and reinstallation of ADE 100 times, switching off firewall and antivirus, but it still does't work... Please help me.

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1 reply

Adobe Employee
October 20, 2015
This error message indicates a problem with a particular book file(s) on the server. You may have to try the download again and check if that works. In case it persists, please try contacting the eBook provider.