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Serene_fashion0D44
Serene_fashion0D44
Participant
Jul 2, 2019 6:25 AM UTC
Question

Error getting License. License Server Communication Problem: E_ADEPT_NO_TOKEN

I downloaded two .acsm files about 2 weeks ago and they opened fine on Digital Editions, but now it keeps showing this error:

Error getting License. License Server Communication Problem:

E_ADEPT_NO_TOKEN

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    2 replies

    Poiuytrew.Q
    Participant
    Nov 6, 2020 10:26 PM UTC

    Is there no solution for this problem? I did the online chat and all they said was that they no longer provide chat support and directed me to this support group. 

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    jennifers1982
    Participant
    Jul 25, 2019 1:43 PM UTC

    I've been having the same issues with Adobe. I used to use ADE absolutely fine - but now I get the same except it says "E_ADEPT_UNKNOWN" with every file - on iPhone, Mac and Windows.

    I've tried de-authorizing and re-authorizing, un-installing the programs and re-installing, deleting the registry keys, etc. I can't help but feel this is a major problem on Adobe's end.

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