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D
doortjievh
Participant
March 12, 2015
Question

Error getting license. License server communication problem: E_ADEPT_NO_TOKEN. Please help

  • March 12, 2015
  • 2 replies
  • 2702 views

I try to download my ebooks on my laptop but receive the onscreen message, Error getting license, License server commucication problem: E_ADEPT_NO_TOKEN. Please help?

    2 replies

    P
    Paul5CC9
    Participant
    September 25, 2020

    This software is rubbish. We have tried installing this crap on 4 different computers, de-authorised and re authorised, re downloaded the ACSM and deleting the activation file as suggested in another adobe support thread. its always the same message: "Error getting license, License server commucication problem: E_ADEPT_NO_TOKEN."

    Dominic Michael
    Adobe Employee
    Dominic Michael
    Adobe Employee
    March 12, 2015

    Please try deauthorizing and reauthorizing the device.

    D
    doortjievhAuthor
    Participant
    March 12, 2015

    I did try that and it did not help, any thing else that I can do?

    Dominic Michael
    Adobe Employee
    Dominic Michael
    Adobe Employee
    March 12, 2015

    This error will come when the download did not contain a valid fulfillment token. Can you please open the URLLink.ACSM in a notepad and check, whether the file has valid XML content or something like "<error xmlns="http://ns.adobe.com/adept......."

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