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gurjeets78197863
gurjeets78197863
Participant
August 19, 2016
Question

Error getting License. License Server Communication Problem:E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

  • August 19, 2016
  • 1 reply
  • 874 views

Hi,

I was reading e-books using ADE from last one year. Unfortunately my system got corrupted, I formatted the system,  earlier  windows 7 was installed in the system  and after formatting the system is  installed same  windows 7. Now I am unable to read e-books. I am getting the following message

Error getting License. License Server Communication Problem:E_AUTH_BAD_DEVICE_KEY_OR_PKCS12   

Please suggest me what should I do to make it workable.

I am getting the following message.

Thanks,

gurjeets78197863

This topic has been closed for replies.

1 reply

Nanaky
Nanaky
Participating Frequently
August 23, 2016

Windows:

    Close all applications.

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Select the Adept key.

    Choose File > Export.

    In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize.

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.

michaelm44171807
michaelm44171807
Participant
September 11, 2017

i get the game error message. but your way doesn't work. any other ideas?

system: macos10.12.6 (sierra)

thanks.

mm

Nanaky
Nanaky
Participating Frequently
September 12, 2017

Has you remove the activation.dat, emptry the trash and authorize again?

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