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NessyReads
Participating Frequently
Oct 21, 2021 5:38 PM UTC
Question

Error getting License. License Server Communication Problem: E_LIC_LICENSE_SIGN_ERROR.

No one at Adobe seems interested in solving this....

 

Chat help is.... no help.

I cannot download my ascm books because of this E_LIC_LICENSE_SIGN_ERROR error and no solution for it....

 

Uninstalled, re-installed, unauthorized, re-authorized.... nothing fixes it. And it was working fine until 2 days ago and now.... even books that worked before no longer work to download.


CAN someone do something about this??

 

Error getting License. License Server Communication Problem: E_LIC_LICENSE_SIGN_ERROR.

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4 replies

NessyReadsAuthor
Participating Frequently
Oct 21, 2021 6:40 PM UTC

Need to download my ascm books from NetGalley before they expire, and this error just won't go away, for 2 days already.....

 

Anyone have any solution, since Adobce provides no support for Digital Editions?? (because it's free they say they don't provide support.....)

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Jeni5C4F
Participant
Oct 21, 2021 8:01 PM UTC

I'm trying to get my NetGalley books too and it's telling me the same thing. I think it's an issue with Adobe's server, but it sure would be mice if we could get some sort of answers about it.

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    NessyReadsAuthor
    Participating Frequently
    Oct 21, 2021 8:22 PM UTC

    All I got from Adobe chat 'support' was that since Digital Editions is a free software they don't provide support.....

     

    2 days ago, it was working fine.

     

    Now, even books I downloaded before rom NetGalley and worked before..... don't work now.....

     

    Always that error..... 😞

     

    And the books are about to expire and I'm gonna lose them.

    And I can't read them on the NetGalley app on my phone cause too small of a screen....


    And sadly NetGalley also never cared to create a desktop version of the app, despite me asking multiple times.... (maybe more people need to ask!)

     

    So I'd love for the darn E_LIC_LICENSE_SIGN_ERROR problem - that wasn't there before - to be fixed somehow..... But I've found no solutions.

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