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Participant
Apr 20, 2009 9:44 AM UTC
Question

Error getting license License server communication problem: E_LIC_RESOURCE_ITEM_UNKNOWN

Hi,

I am getting this error when I am trying to download the Adobe ebook with Adobe Digital Edition.

Error getting license

License server communication problem:

E_LIC_RESOURCE_ITEM_UNKNOWN

and also the follwoing error is faced

Error creating backup file:\\homrsvr\HOME\LBSZK\My DigitalEditpions\backup_manifest.xml
Error detail: Error #2038

Please help

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    4 replies

    Apr 20, 2009 5:54 PM UTC

    E_LIC_RESOURCE_ITEM_UNKNOWN is caused by a misconfiguration on wherever you got the book from.  You will need to contact their technical support to get it straightened out.

    --

    Jim Lester

    Adobe Systems

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    Participant
    Sep 12, 2022 12:24 PM UTC

    I have the same issue, but the company no longer exist...

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    Participating Frequently
    Sep 13, 2022 9:11 AM UTC

    and who to turn to then?!

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