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Participant
September 22, 2014
Question

Error message

  • September 22, 2014
  • 1 reply
  • 231 views

Hello,

I have been using this ebook for a few months and all of the sudden I am getting this error code. Any help would be great! Thanks!

This topic has been closed for replies.

1 reply

Adobe Employee
September 23, 2014

Please use ADE 4.0

If you remember authorization credentials, then you can do the following:

Erase authorization by:

Go to: Help -> Erase authorization,

and follow the dialog boxes

Once authorization is erased, now you can activate ADE again with same id:

Help-> Authorize computer.

Once authorized, you should be able to open your ebooks.

Hope this works.