Error message - Can not connect to the fulfillment server ? Any ideas...I have a good internet connection

Forum|Forum|10 years ago
December 8, 2015
1 reply
524 views

I have good internet connection but continually get this message- on a windows 7 laptop

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C

cselhost

Participating Frequently

Hi Ken,

There could be many reasons for this one. Typically I see it occurring on networks where port 8080 is blocked. Are you on a home network (shouldn't be blocked here) or a school/corporate network? Do you use a firewall that might be blocking that port? If a school or corporate network you might have to contact the system administrator and ask them to open the port. I'd recommend that you try a different network if possible.

K

kenh48873415Author

Participant

so on the home network-- any additional ideas- I should not have any closed ports. - I have downloaded to adobe digital editions in the past- just has not worked past 2 days with multiple books

C

cselhost

Participating Frequently

You can check to make sure here: Open Port Check Tool‌. Put in port 8080 and run the check.

Have you changed anything on your computer or network in the past two day? You could attempt a reinstall of ADE 4.5 and see if that might help. Download | Adobe Digital Editions

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