Skip to main content
dianeg60121676
dianeg60121676
Participant
November 26, 2015
Answered

Error message: Error getting license. E-Lic-Already fufilled by another server

  • November 26, 2015
  • 3 replies
  • 1320 views

I'm in a mess. I have been downloading borrowed library books via adobe edtions 4.0 to my Kobo reader for a long time. It stopped working. I can read the book in my browser but when I go to transfer it into my Kobo the error message is "Oops this document cannot be opened. Protected by DRM and is currently no authorized for use with your Adobe ID etc. "  I recently changed my email address and don't know if this had something to do with the ID problem, so I deauthorized my computer and submitted all new information, reauthorized it and it was accepted. Now when I download a library book to Adobe Editions it says "error getting license. License already fulfilled by another server etc". Helpe

    This topic has been closed for replies.
    Correct answer Dominic Michael

    This error means that the fulfillment token has already been fulfilled by another user. To correct this error, use a new fulfillment token that has not been fulfilled yet, this means that you may have to request a brand new download link for the same book.

    3 replies

    T
    theancientsun@live.com
    Participant
    May 10, 2020

    I have been able to get a new download from the ebook provider. But I am still getting the same error. 

    P
    piergiacomo_5961
    Participant
    September 24, 2024

    i'm the same problem, i have 5 new link adn the same problem

     

    Dominic Michael
    Adobe Employee
    Dominic MichaelCorrect answer
    Adobe Employee
    November 27, 2015

    This error means that the fulfillment token has already been fulfilled by another user. To correct this error, use a new fulfillment token that has not been fulfilled yet, this means that you may have to request a brand new download link for the same book.

    dianeg60121676
    dianeg60121676Author
    Participant
    November 27, 2015

    I think you are right. I tried borrowing and downloading a new book from the library and was able to transfer it to my Kobo without any problems. The previously dowloaded book was downloaded with the old authorization etc. So I fixed the initial problem by deauthorizing and reauthorizing my computer and correcting my Adobe ID information. Thank you for your response.

    Nanaky
    Nanaky
    Participating Frequently
    November 28, 2015

    You are welcome.

    Nanaky
    Nanaky
    Participating Frequently
    November 27, 2015

    Has you both (digital Edition and you Reader) authorize with the same ID?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices