Skip to main content
G
garce53
Participant
June 29, 2009
Question

Error Message "HTTP error on Adobe DRM Activator request."

  • June 29, 2009
  • 1 reply
  • 837 views

Your Adobe software could not be activated.
HTTP error on Adobe DRM Activator request.
Adobe DRM Activator error.
Client Code:  31 - HTTP Code:  500
Fault location:  20

I had to reinstall Adobe Digital Editions after a hardware failure.  Now I get this message.  I can't read any of my purchased PDF books.  I hate Digital Editions.  Hateithateithateit.  Can't escape it however.  Too bad there isn't a better alternative product out there.

Does anybody know what in the world this error message means and how it can be fixed?

Garce

    This topic has been closed for replies.

    1 reply

    S
    Sozzled
    Known Participant
    July 2, 2009

    Hello,

    There is a similar discussion in

    http://forums.adobe.com/thread/314591?start=50&tstart=0

    Also it's worth checking your firewall isn't blocking visits to the activation server at http://adeactivate.adobe.com.  If you can see a 'Welcome to Digital Editions' message then your firewall allows access.

    There may also be more information in your firewall logs.

    Good luck!

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices