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teresaj90497086
Participant
Feb 3, 2020 2:12 AM UTC
Question

Error message - need to re-authorize computer

I have been using Adobe Digital Editions since 2014 to put books on my Kobo eReader. Today when I go to put the book on my eReader, I am getting an error message that my computer neeeds to be re-authorized. So I clicked on help but Authorize isn't lit up so I can choose it & I clicked authorization info and it says your computer is already authorized. What so I need to do to fix this so I can read my book?

 

Tess

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5 replies

leer61685257
leer61685257
Participant
Feb 5, 2020 3:51 AM UTC

I have the same probem and when I tried to de-authorize in order to re-authorize as I was advised to do and have done before, it would not accept my password. I tried changing my password and the new pw was not accepted either?

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Mern
Participant
Feb 5, 2020 4:01 AM UTC

How did you change your password? I've spent two hours tonight just trying to get a new password link.

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leer61685257
leer61685257
Participant
Feb 5, 2020 4:22 AM UTC

Just went into Adobe Digital editions and the Help at top ( Adobe Digital Efitions Help ) and typed in change password and went into advanced search

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