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Participant
February 3, 2020
Question

Error message - need to re-authorize computer

  • February 3, 2020
  • 1 reply
  • 237 views

I have been using Adobe Digital Editions since 2014 to put books on my Kobo eReader. Today when I go to put the book on my eReader, I am getting an error message that my computer neeeds to be re-authorized. So I clicked on help but Authorize isn't lit up so I can choose it & I clicked authorization info and it says your computer is already authorized. What so I need to do to fix this so I can read my book?

 

Tess

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1 reply

leer61685257
Participant
February 5, 2020

I have the same probem and when I tried to de-authorize in order to re-authorize as I was advised to do and have done before, it would not accept my password. I tried changing my password and the new pw was not accepted either?

Participant
February 5, 2020

How did you change your password? I've spent two hours tonight just trying to get a new password link.

leer61685257
Participant
February 5, 2020

Just went into Adobe Digital editions and the Help at top ( Adobe Digital Efitions Help ) and typed in change password and went into advanced search