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nh1234
Participant
May 5, 2014
Answered

error message: No record for this loan is found on this machine.

  • May 5, 2014
  • 1 reply
  • 1996 views

I authorised my computer successfully, and downloaded a book from Hampshire Library. However, subsequent attempts lead to the error message: No record for this loan is found on this machine.

I got the acsm file okay, and clicked on that. The  book appeared to download successfully, but the icon has a red exclamation mark on it.

How do I solve this?

    This topic has been closed for replies.
    Correct answer Dominic Michael

    Please go through the forum, no record for this loan is found on this machine

    1 reply

    Dominic Michael
    Adobe Employee
    Dominic MichaelCorrect answer
    Adobe Employee
    May 5, 2014

    Please go through the forum, no record for this loan is found on this machine

    N
    nh1234Author
    Participant
    May 5, 2014

    That was no use at all. I am not trying to transfer it from one PC to another. I am trying to read it on the machine on which it was downloaded, and failing.

    Incidentally, the library gives the option 'Read in Browser'. That works. Downloading it does not.

      georgiag35584082
      georgiag35584082
      Participant
      July 13, 2015

      I am also having this issue. When I attempt to move the book from my computer to my e reader, I am stopped - with the message: "No Permission to Copy the Book".

      The books' Item Info states: "No record for this loan is found on this machine".

      Please advise. The library says this is an Adobe issue.

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