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Participant
February 1, 2021
Question

error message when trying to open an ebook

  • February 1, 2021
  • 1 reply
  • 126 views

Hello everybody,

when trying to open an ebook I get the following message

"Unable to download. Error getting Licence. License Server Communication. Problem: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12".

I re-installed the Adobe Digital Edition 4.5.11, I have authorised it on my computer, but I didn't succed to open the book.

Please, help me 🙂

Thank you,

Sanda

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
February 1, 2021

<moved from download&install>