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A
anchens
Participant
October 10, 2015
Question

Error opening ebook, cannot open as license in use by another user

  • October 10, 2015
  • 1 reply
  • 217 views

Hi, i purchased a ebook, read it on my boyfriend's computer through adobe digital editions which was not authorised with a Adobe ID.

Upon trying to open it now on my laptop which is signed in with my ID i get the error below

Unable to download

Error getting license:: License server communication problem

E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

Please assist, i need this ebook for my studies.

    This topic has been closed for replies.

    1 reply

    H
    hugocullen
    Participant
    September 1, 2020

    I've just posted the same fault - one PC died & tried to re download the Ebook on my new PC - 

    Lots of sites recommending how to fix this problem but none worked.

    What I did then was log back into the library, & returned the book - couldnt download it again but had to request a hold - I then logged into another library & downloaded the book again suffessfully.  

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