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Participant
January 22, 2014
Question

Error returning item. E_BAD_LOAN_ID

  • January 22, 2014
  • 1 reply
  • 4607 views

When trying to RETURN (right click, return) a borrowed book to the City Library, this message comes and the book is not returned and the books remain on Adobe.  Does anyone know how to fix this?

Error returning item.   License Server Communication Problem.  E_BAD_LOAN_ID

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    1 reply

    Inspiring
    January 22, 2014

    It might be worth going to the library website online and seeing if the loan really has been returned or not.

    ADE does not always delete returned books, just marks them invalid and you then need a separate delete.

    Once the loan has been returned, future attempts to return it could well give E_BAD_LOAN_ID

    Participant
    April 19, 2014

    How do I then do "a separate delete" after a book has been "marked invalid"?

    Thanks.

    Participant
    November 23, 2014

    I just take the same path as I would to return the book but instead of returning it I remove it from my library.  When the tittle expires it is automatically returned.