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Participant
August 13, 2015
Question

Error returning item please authorise computer first

  • August 13, 2015
  • 1 reply
  • 300 views

I try to return a book and receive the above error message, I go to help and  "authorise computer is greyed out, click on authorisation information and detail is shown.

What can I do?

    This topic has been closed for replies.

    1 reply

    Participant
    October 18, 2021

    You can try "erase authorisation" under help and then re-authorising. I'm having a similar issue.