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Participant
January 15, 2016
Question

''Error to download - error getting license. License server communication problem'' message is opening when I am trying to open a purchased textbook.

  • January 15, 2016
  • 10 replies
  • 1847 views

I opened it once at Work two days ago , and now it's giving me this message.

    This topic has been closed for replies.

    10 replies

    AadeshSingh
    Participating Frequently
    January 16, 2016

    Hi sarahz96277734,

    Is there any error code along with this message like " E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER  " ?

    Please let us know the complete error message.

    Regards,
    Aadesh

    Participant
    January 16, 2016

    Hi,

    I am getting the same error message:

    "Unable to download

    Error getting Licence. Licence Server Communication Problem: E_LIC_CERTIFICATE_SYNTAX"

    I have not managed to download the book I purchased at all so far. Oddly, downloading sample books works just fine.

    Any ideas how to fix this?

    Cheers,

    Kirsi

    Participant
    January 16, 2016

    Mine says ''E_ADEPT_NO_TOKEN''