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Participant
January 15, 2016
Question

''Error to download - error getting license. License server communication problem'' message is opening when I am trying to open a purchased textbook.

  • January 15, 2016
  • 1 reply
  • 1840 views

I opened it once at Work two days ago , and now it's giving me this message.

    This topic has been closed for replies.

    1 reply

    AadeshSingh
    Participating Frequently
    January 16, 2016

    Hi sarahz96277734,

    Is there any error code along with this message like " E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER  " ?

    Please let us know the complete error message.

    Regards,
    Aadesh

    Participant
    January 16, 2016

    Hi,

    I am getting the same error message:

    "Unable to download

    Error getting Licence. Licence Server Communication Problem: E_LIC_CERTIFICATE_SYNTAX"

    I have not managed to download the book I purchased at all so far. Oddly, downloading sample books works just fine.

    Any ideas how to fix this?

    Cheers,

    Kirsi

    Participant
    January 16, 2016

    Mine says ''E_ADEPT_NO_TOKEN''