Skip to main content
Participant
February 12, 2020
Question

Error when downloading borrowed book

  • February 12, 2020
  • 1 reply
  • 207 views

Hello,

 

My Adobe Digital Editions 4.5 was working last time I used it, but now it gives me an error when I try to download a borrowed e-book or return a borrowed item.

 

It says: "Unable to download. Error getting License. License Server Communication Problem:
E_LIC_LICENSE_SIGN_ERROR"

 

or

 

"Unable to return. Error returning item. License Server Communication Problem:

E_LIC_LICENSE_SIGN_ERROR"

 

I already tried to update the Adobe app and also my computer. I'm using MacBook Air and macOS Catalina 10.15.3. What should I do?

This topic has been closed for replies.

1 reply

Participant
February 12, 2020