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Participant
November 6, 2017
Question

Error when opening a pdf

  • November 6, 2017
  • 4 replies
  • 496 views

When I am opening one of my pdfs I get an error:

"Unable to open [document name]
Errors were encountered in this item
file:///[path to the document].epub"

From what I've seen from the forums it's a pretty popular error and there is absolutely no functioning and proper solution to that. Has anything changed? Can anyone provide a good solution to the problem?
I can open two of my pdfs, but other two get that error. On the other side I can open all of my pdfs just fine on the other computer, where I am using the same version of Digital Editions. So what is wrong?

    This topic has been closed for replies.

    4 replies

    code001_it
    Participant
    April 16, 2018

    To all guys that have the same problem: click on "Me too" just below the original question!
    If nobody rises the counter the question remains of no interest!

    Participant
    November 15, 2017

    Thank you, Adobe, for this magnificent support that you are providing.
    I have absolutely no problem with replacing all of your products with those of your competitors and I will do so shortly.
    Please, be sure, that I won't use your products, that you obviously fail to deliver fully working and you also don't bother to even reply on your support page when there is a problem.

    Thank you, once again.

    Participant
    November 10, 2017

    So there really won't be any answer?

    lyettes62238591
    Participant
    November 7, 2017

    Moi aussi, et on me dit qu'il y a un probleme, que windows cherche la solution, mais je n'ai jamais de reponse, et ca dure depuis quelques semaines