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Participant
Nov 6, 2017 9:08 AM UTC
Question

Error when opening a pdf

When I am opening one of my pdfs I get an error:

"Unable to open [document name]
Errors were encountered in this item
file:///[path to the document].epub"

From what I've seen from the forums it's a pretty popular error and there is absolutely no functioning and proper solution to that. Has anything changed? Can anyone provide a good solution to the problem?
I can open two of my pdfs, but other two get that error. On the other side I can open all of my pdfs just fine on the other computer, where I am using the same version of Digital Editions. So what is wrong?

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    4 replies

    code001_it
    Participant
    Apr 16, 2018 11:22 AM UTC

    To all guys that have the same problem: click on "Me too" just below the original question!
    If nobody rises the counter the question remains of no interest!

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    Participant
    Nov 15, 2017 10:08 AM UTC

    Thank you, Adobe, for this magnificent support that you are providing.
    I have absolutely no problem with replacing all of your products with those of your competitors and I will do so shortly.
    Please, be sure, that I won't use your products, that you obviously fail to deliver fully working and you also don't bother to even reply on your support page when there is a problem.

    Thank you, once again.

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    Participant
    Nov 10, 2017 8:18 AM UTC

    So there really won't be any answer?

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    lyettes62238591
    Participant
    Nov 7, 2017 11:14 AM UTC

    Moi aussi, et on me dit qu'il y a un probleme, que windows cherche la solution, mais je n'ai jamais de reponse, et ca dure depuis quelques semaines

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