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September 14, 2016
Question

Error when trying to open acsm file

  • September 14, 2016
  • 1 reply
  • 372 views

Hello

Have been trying to open acsm file on ADE 3.0 on my Windows 10 PC but keep getting the following error message:

Unable to download

Error getting license. License Server Communication Problem:

E_ADEPT_DOCUMENT_TYPE_UNKNOWN

Have been looking on forums and for videos for answers but haven't found a solution yet. Anyone have any ideas? I've tried opening the file directly and from ADE 3.0 itself but the same message pops up. Very frustrating.

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    1 reply

    Nanaky
    Participating Frequently
    September 15, 2016

    Has you try to redownload the file? Sometimes ist a error in the Download in the File. Also should try if other *ACSM files works.

    September 15, 2016

    Tried that, didn't work...

    Nanaky
    Participating Frequently
    September 16, 2016

    Has you try if work other file of the same file typ?