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Participant
August 8, 2016
Question

error while trying to sign in Adobe Digital Editions - E_AUTH_NOT_READY ?

  • August 8, 2016
  • 1 reply
  • 291 views

Hello,

I downloaded ADE, tried to sign in, forgot password, changed it via de site and tried to authorise my computer. When I signed in again (several times) it says:

code: E_AUTH_NOT_READY.... same message after closing the program and starting up.

Can anyone help please? thanks!

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    1 reply

    Nanaky
    Participating Frequently
    August 8, 2016

    Windows:

        Close all applications.

        Choose Start > Run.

        In the Open text box, type regedit and then press Enter. The Registry Editor opens.

        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

        Select the Adept key.

        Choose File > Export.

        In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

        Right-click the Adept key and choose Delete.

        In the Confirm Key Delete dialog, click OK.

        Close the Registry Editor.

        Open Adobe Digital Editions and reauthorize.

    Macintosh:

        quit Adobe Digital Editions.

        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.

    Participant
    August 8, 2016

    Thank you, I got as far as 'Select the Adept Key'. When I do I see two options: Activation and Device. Can't find 'File - Export ' in those two. Please help some more

    Nanaky
    Participating Frequently
    August 9, 2016

    Has you check it if found in menü file and then export in front of the window?