Skip to main content
P
petrar50884328
Participant
April 22, 2015
Question

Fehler beim Abrufen der Lizenz. Lizenzserver-Kommunikationsfehler: E_ACT_NOT_READY

  • April 22, 2015
  • 1 reply
  • 7303 views

I had installed the adobe digital software and the following messsage is showing up:

Fehler beim Abrufen der Lizenz. Lizenzserver-Kommunikationsfehler:

E_ACT_NOT_READY

I have tried to re-authorized my computer - but it doesn't work!!

Thanks for your help

    This topic has been closed for replies.

    1 reply

    S
    Adobe Employee
    shreya
    Adobe Employee
    April 23, 2015

    For this problem, you need to deauthorize and authorize ADE again.

    Launch ADE

    Help -> Erase authorization.

    ADE will be deauhorized.

    Now again AUTHORIZE ADE

    Help-> authorize computer.

    Error will be fixed !!

    T
    toetwist
    Participant
    May 13, 2015

    I've got the same problem, using MacBookPro OS X 10.10.3

    Lizenzserver-Kommunikationsfehler:  E_ACT_NOT_READY

    Deauthorizing dos not work either. So there is no way to get further to authorize ADE

    S
    Adobe Employee
    shreya
    Adobe Employee
    May 14, 2015

    If due to some reason, you are unable to deauthorize ADE, follow the below steps:

    Mac:

    1. Go-> Go to folder.

    Go to folder dialog will appear.

    2. Type   ~/Library/Application Support/Adobe/Digital Editions

    drag the activation.dat file to the trash.

    ADE will be deauthorized now.

    Now Authorize ADE again.

    ADE will be deauthorized now.

    Now Authorize ADE again.

    Windows:

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key:

    HKEY_CURRENT_USER\Software\Adobe\Adept

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Your authorization will be deleted.

    ADE will be deauthorized now.

    Now Authorize ADE again.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices