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March 20, 2018
Question

For Adobe: I need a reset of number of authorizations for ADE

  • March 20, 2018
  • 0 replies
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Adobe Customer Support,

I had a hard drive failure, and got the PC back this weekend.  I downloaded and installed ADE, but can't get it to do much.  It downloaded one library book, and then stopped loaded subsequent ebooks.  When I went to click on authorize the PC, I was not able to do so.  I think that through the years, I have exceeded the six devices authorized, between new PCs and IPADs.  I can provide my Adobe ID being used, via an email from Adobe.

Thanks for your assistance in this matter.

Andrew McDaniel

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