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Participant
April 1, 2016
Question

Forgoten username/password

  • April 1, 2016
  • 1 reply
  • 290 views

Does anyone know how i can access my digital editions if i dont know my authorisation username and password? I set the account up approx 7-8 years ago and the password recovery was on an old email account that i haven't used for around 6 years & can no longer access. My computer threw a wobbly and i have had to wipe it and re-install all the software but now i cannot authorise the computer and gain access to my ebooks. I presume it's because the software had not been de-authorised prior to the computer crashing and i cannot remember the password to re-authorise anyway.

Any help would be appreciated.

Thanks... Mark.

    This topic has been closed for replies.

    1 reply

    Participant
    April 2, 2016

    Update.....

    Doesn't matter any more. The kind people at AOL have re-opened my account and reset my password so that I am able to reset my adobe password via AOL.