German support chat not reachable

Question

I need to reset my adobe id acivations, but German Support Chat (https://helpx.adobe.com/de/contact.html?step=ADE_how-tos-troubleshooting_tech-specs_stillNeedHelp) is not reachable the whole morning (since 9 am), even if ofice hours are 9am-5pm.I am already logged-in, but I cannot click on the German Support Chat button.

Sharad Vatsa · Answer

Hi,Sorry to hear that you are facing some issues while contacting the German Support team.I checked and see that you have sufficient activations available under the Adobe ID you are using here on Adobe forums. In case there is a different Adobe ID for which you would like to get the activations reset, then you may PM that to me and I will get the activations reset for you.Regards,Sharad

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded