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iwishiwasgay
Participant
August 24, 2017
Question

Getting E_ADEPT_DOCUMENT_TYPE_UNKNOWN when trying to load an .ascm file

  • August 24, 2017
  • 0 replies
  • 221 views

I've downloaded the .ascm three separate times, and get the same error each time I attempt to use the file with Adobe Digital Editions.

This only occurs with a specific eBook. I've tried 7 other eBooks, and those other eBooks are added successfully.

Full error:
Unable to download

Error getting License. License Server Communication Problem:

E_ADEPT_DOCUMENT_TYPE_UNKNOWN

Steps to reproduce:

Purchase "George R. R. Martin's A Game of Thrones 5-Book Boxed Set (Song of Ice and Fire Series)" from Google Play Books

Download as EPUB
Add .ascm for EPUB to ADE

Troubleshooting attempted:
Downloaded .ascm again

Asked Google for assistance - they suggested the following:

  • Redownload eBook
  • Reinstall ADE
  • Install Adobe Acrobat
  • Re-authorize ADE
  • Try again
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