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A
Anonymous
December 11, 2013
Question

help

  • December 11, 2013
  • 1 reply
  • 282 views

I am getting the message "this title has been activated using a different ID. Try registering this device with the ID you originally used to download the title."

    This topic has been closed for replies.

    1 reply

    S
    sjpt
    Inspiring
    December 11, 2013

    Once an Adobe DRM book is accessed, the book is locked to the Adobe account/ID in use at the time.

    If you want to read it on other devices, you must make sure they are registered with that original ID.

    If you change machines you must use the old ID, not create a new one.

    If you change email address, you should change the email address associated with the old account/ID; again not create a new one.

    Give more details as to your situation, as there are different steps depending on lots of factors:

    1. whether you remember the old ID,
    2. remember its password,
    3. still have access to the old email,
    4. have already created an account with a new email,
    5. already have books associated with the new email as well as the old,
    6. etc
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