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J
jim_new
Participant
May 5, 2014
Question

Help.

  • May 5, 2014
  • 1 reply
  • 176 views

My ADE worked fine down loading from Overdrive on my VISTA laptop at work.  I brought the laptop home now I get error 'License Server Communication Problem'. E_AUTH_BAD_DEVICE_KEY_OR_PKCS12.  Does this with both ADE2 and ADE3.  Any help from someone more familiar with ADE will be appreciated.  Thanx

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    1 reply

    J
    jim_newAuthor
    Participant
    May 6, 2014

    The problem was that I was using the same computer from a different location.  The authorization that was in the computer didn't match the source that ADE expected.  Someone had suggested de-authorizing the computer via' cntrl-shift-d '.  I couldn't find out that information anywhere within ADOBE help but I tried it.  Then reauthorized my computer via Digital Editions Help and the problem was gone.  This was with a VISTA laptop and ADE 3.0

    Dominic Michael
    Adobe Employee
    Dominic Michael
    Adobe Employee
    May 8, 2014

    All the shortcut and information related to ADE will come with the Welcome.epub, which you will get as a part of ADE install.

    Or you can get it downloaded from Getting Started with Adobe Digital Editions (EPUB, 55 KB)

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