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Answered

Help! Adobe Digital Editions Won't Launch [2016]

Forum|Forum|9 years ago
February 8, 2016
10 replies
36206 views

I'm running Windows 10. Adobe Digital Editions was working. Then I had a computer crash and now it won't even launch. I click on it and nothing happens.

I've tried restarting the computer.

I've tried uninstalling and reinstalling Adobe Digital Editions. The reinstall appeared to be successful but it still won't start.

This topic has been closed for replies.

Correct answer tkb22880362

It briefly worked after I disabled driver signature enforcement. Then stopped working again (possibly because it turned back on?).

Anyway, I installed the old version, Adobe Digital Editions 3.0, and that seems to be working.

D

defaultq7luegzraklr

Participant

For me it helped to delete the user.config file, located in this folder C:\Users\your_username\AppData\Local\Adobe_Systems_Incorporate\DigitalEditions.exe_Url_qyaa14c3q2yckzgdtukp5ltfvp1pdpdu\2.0.0.0

F

FTS-OS

Participant

This is what I did to be able to read my e-books that can only be opened by ADE;

NOTE: The e-books I own are redownloadable. If you think you might lose your e-book archieve and not acquire them again, DON'T TRY THIS.

1. Been using 4.5.11, could not start the application at all on my Windows 10. - This is where my problems started.

2. Uninstall the 4.5.11, install the ADE 3 instead.

3. Deauthorize your computer using start->run; type "regedit"; find Computer\HKEY_CURRENT_USER\SOFTWARE;\Adobe\Adept; erase the Adept file only. This will deauthorize your computer.

4. Open ADE 3 and authorize your computer from Help->Authorize Computer by signing in.

5. Now redownload your e-books, and enjoy.

Hope this works for everybody.

M

maggiec44066523

Participant

This finally worked! Many thanks 🙂

T

TomFidd

Known Participant

ADE can't really be considered to "work" even if it does run. Run away!

D

defaultjo12r5pg31k5

Participant

Adobe Digital Editions still does not launch and now the version 3 of the software has been removed from Adobes websites. It is therefore no longer possible to authenticate ACSM files on windows and read the books we paid hard earned money for.

Fix the crappy software or make version 3 available again!

G

giannandrea20932453

Participating Frequently

Same trouble, probably after a win10 update.

This worked for me. I write it in italian 🙂

Dopo giorni persi in tentativi qualsiasi (reinstallare, modificare chiavi di registro, ecc) ho trovato questa soluzione nel forum che per me ha funzionato subito (sarebbe simpatico se Adobe ce lo spiegasse).

1. in AppData>Local>Adobe_System_Incorporate

2. Eliminare la cartella "DigitalEdition.exe_Url_qyaa14c.... ecc."

3. Eseguire ADE 4.5 come amministratore

Someone needed before to rename MyDigitalEditions to OLDMyDigitalEditions, for me not necessary.

La cartella viene creata nuovamente ed il programma ha funzionato senza problemi.

F

frankb77967956

Participant

Grazie Giannandrea, ha funzionato, tutti i altri consigli no,

Thanks Giannandrea , it was the solutio, all the other hints does not resolved the problem.

D

defaultpk2prih1pfkf

Participant

Thanks Juan, worked great after spending hours before your tip.

P

Pam1.riley

Known Participant

Another tip: I have found that if ADE sticks on "loading library" switching off the computer/laptop then starting it again often helps ADE to launch properly.

J

johno02

Participant

I am having the same type problems. ADE was working fine, then quit. Opens, but does not show any books in library or bookshelves. from Overdrive, downloads appear to be working, byt do not show. Tried adding books several books that had been previously opened and read, get error that says already in library. Is there any way to download and install the old version 3 that worked

sentinel25

Participating Frequently

I have finally found solution:

1) Delete: My Digital Editions folder localed in Documents

2) Reinstall Digital Editions 4.5

3) Open software and you will see that is not showing window, I've noticed that is minimized, so make click in Digital Editions button (taskbar) and press in your keyboard Alt + (Spacebar), you'll see an option to RESTORE, press letter that is underlined and Digital Editions 4.5 should display in your screen again.

B

Bjx0D44

Participant

Yes, this work for me as well.... thanks

R

roberts80410059

Participant

I received the following solution from Kobo Customer Support: Irais E. Thank you Irais! THIS WORKED FOR ME, after trying all the other solution ideas I could find in these forums (without success). I am using Adobe Digital Editions 4.5 and Windows 10.

Locate folder "My Digital Editions" (on my laptop), and delete all contents in the sub-folders (Annotations, Manifest, Restore (found empty), Tags, Thumbnails). Now I was able to open ADE and re-authorize ADE. I then synced my Kobo with the Kobo desktop program, which authorized my Kobo.

carmens68687263

Participant

Gracias, pero lo he hecho y me sigue sin funcionar. ¿Alguna otra idea?

tkb22880362AuthorCorrect answer

Participant

It briefly worked after I disabled driver signature enforcement. Then stopped working again (possibly because it turned back on?).

Anyway, I installed the old version, Adobe Digital Editions 3.0, and that seems to be working.

juan1983

Participant

Hey guys,

Sometimes on Windows 10 using ADE 4.5 becomes frozen and it isn´t possible to click the buttons, so I can´t use it. I fixed that going to "My digital Editions" and deleting the content in all the folders. Then open ADE again and everything works right, the problem is that you will lose what you got there, but you can make a copy before just in case.

First time I installed ADE 4.5 it´s happened to me and doing what I explained here the problem was fixed (I was using ADE 3.0 before, so "My digital editions" have a lot of files there)

Good luck!

Juan